Emergency Helpline Number List for Kerala:- Most people assume they’ll remember what to do in an emergency. They won’t — not reliably. When something serious happens, the stress response narrows your thinking, and the number you were sure you knew suddenly isn’t there. The solution is simple: save these numbers before you need them, not after.
This guide covers every important emergency helpline number for Kerala — police, ambulance, fire, women’s safety, cyber fraud, disaster management, coastal rescue, and more. At the bottom, there’s a quick reference table you can screenshot and keep on your phone.
Share this with your family. Print it for elderly relatives who might not have smartphones. The two minutes it takes to save these numbers could matter enormously someday.
Start Here — The One Number Everyone Should Know
112 — National Emergency Response
If you remember nothing else from this guide, remember 112.
This is India’s integrated emergency number — the equivalent of 911 in the US or 999 in the UK. Dialling 112 connects you to a central dispatch system that can route your call to police, fire and rescue, ambulance, or other emergency services based on what you need.
It works from any mobile phone, including phones with no SIM card or no balance. It works even when your phone is locked. In Kerala, the 112 response system is well-established and typically the fastest route to emergency assistance.
When in doubt about which number to call — call 112.
Police Emergency Numbers
| Service | Number |
|---|---|
| Police Emergency | 100 |
| Integrated Emergency | 112 |
| Crime Stopper (Anonymous Tips) | 1090 |
| Highway Police Alert | 9846100100 |
When to call:
- Theft, robbery, or burglary in progress or just occurred
- Physical assault or threat of violence
- Missing person — especially a child or vulnerable adult
- Public disturbance or riot situation
- Suspicious activity
- Road rage incidents
- Highway emergencies — accidents, vehicle breakdown in dangerous location
1090 — Crime Stopper is specifically for reporting criminal activity anonymously. If you have information about a crime but don’t want to identify yourself, this is the number to use. Tips through this line have led to arrests in Kerala across a range of offences.
Highway Police (9846100100) is particularly relevant for Kerala’s national highway users — NH 66 along the coast and NH 544 through the Ghats both see significant accident frequency. Save this number if you travel these routes regularly.
Ambulance Services
| Service | Number |
|---|---|
| Emergency Ambulance (Road Accident & Medical) | 108 |
| Ambulance (General) | 102 |
108 is the primary emergency ambulance number in Kerala — free, available 24/7, and operates across the state through the EMRI (Emergency Management and Research Institute) network. This is the number to call for:
- Road accidents with injuries
- Heart attack or chest pain
- Stroke — sudden facial drooping, arm weakness, speech difficulty
- Serious falls or trauma injuries
- Breathing difficulties
- Pregnancy emergencies — premature labour, complications
- Any medical situation requiring immediate hospital transport
Response time matters enormously for heart attacks and strokes — medical science is clear that outcomes improve dramatically with faster treatment. Don’t spend time arranging private transport when 108 can dispatch a properly equipped ambulance immediately.
102 handles general ambulance services including non-emergency transport — primarily used for pregnant women and other government health scheme beneficiaries needing transport to facilities.
Fire and Rescue Services
| Service | Number |
|---|---|
| Fire Force | 101 |
Kerala’s Fire and Rescue Services department responds to more than just fires. Call 101 for:
- House fires or building fires at any stage — don’t wait to see if it spreads
- Gas cylinder fires or gas leaks with ignition risk
- Vehicle fires
- Forest fires — particularly relevant for Wayanad, Idukki, and Palakkad districts during dry season
- Rescue operations — people trapped in vehicles, collapsed structures, flood situations
- Fallen trees or structures blocking roads after storms
- Industrial accidents involving fire hazard
Critical point about fire emergencies: Call 101 immediately when you first notice a fire — not after trying to extinguish it yourself. Fire spreads exponentially; what looks controllable can become life-threatening within minutes. Evacuate first, call second.
Women’s Safety Helplines
| Service | Number |
|---|---|
| Women Helpline | 1091 |
| Domestic Violence Helpline | 181 |
| Pink Patrol | 1515 |
1091 is the immediate emergency line for women facing threatening situations — harassment, stalking, assault, or any situation where personal safety is at risk. It connects to police and can dispatch assistance quickly.
181 is specifically for domestic violence support — not just crisis intervention but also counselling, legal guidance, and connecting to shelter facilities for women who need to leave a dangerous home situation. The line is operated by the Women and Child Development Department and is staffed by trained counsellors.
1515 — Pink Patrol is Kerala Police’s dedicated women’s safety initiative. Pink Patrol vehicles patrol designated areas and respond to calls from women in distress. This number is particularly useful for situations in public spaces — markets, public transport, late-night situations — where a visible police presence is needed quickly.
For women in Kerala: Save all three numbers. They serve different purposes and knowing which to call in which situation can make a significant difference in response time and type of support received.
Child Helpline
| Service | Number |
|---|---|
| Childline | 1098 |
1098 operates 24 hours a day, 7 days a week, and is specifically for children in crisis situations. Anyone — a child, a concerned adult, a neighbour, a teacher — can call this number to report:
- A missing child
- Child abuse — physical, sexual, or emotional
- Child labour situations
- Child trafficking
- A homeless or abandoned child
- A child in immediate danger of any kind
Childline connects to local rescue and rehabilitation networks and can coordinate with police, child welfare committees, and shelter homes. You don’t need to have all the details — if you suspect a child is in danger, call and let the trained responders assess.
Cyber Crime Helpline
| Service | Number |
|---|---|
| Cyber Fraud Helpline | 1930 |
Cyber fraud has become one of the most common crimes in Kerala — UPI fraud, fake investment schemes, KYC scams, social media account hacking, and online job fraud are reported daily across the state.
1930 is the national cyber crime helpline, and speed matters enormously here. When online banking fraud or UPI fraud occurs, there’s a window — sometimes hours, sometimes less — during which the money can be frozen before it’s moved through multiple accounts and becomes unrecoverable. The faster you report, the better the chance of recovery.
Call 1930 immediately if you experience:
- UPI or online banking fraud — unauthorized transactions
- Credit or debit card fraud
- OTP-based fraud — someone called pretending to be from a bank or government office
- Fake investment platforms that have taken your money
- Social media account hacking with financial implications
- Job fraud — paid money for a fake job offer
- Sextortion or online blackmail
After calling 1930: Also file a complaint at cybercrime.gov.in — the national cyber crime reporting portal. Having both a phone complaint and an online complaint strengthens your case.
Kerala Disaster Management
| Service | Number |
|---|---|
| Kerala State Emergency Operations Centre | 1070 / 1079 |
| District Emergency Operations Centre | 1077 |
Kerala has learned hard lessons from the 2018 and 2019 floods — the state’s disaster management infrastructure has improved significantly since then, and these numbers are the direct lines into that system.
Call these numbers during:
- Floods — rising water levels, inundation, need for evacuation
- Landslides — particularly in high-risk districts: Idukki, Wayanad, Malappuram, Kozhikode
- Cyclone or severe storm situations
- Earthquake tremors with structural damage
- Dam-related emergencies — particularly relevant for communities near Idukki, Mullaperiyar, and other major reservoirs
1077 connects to your district’s Emergency Operations Centre specifically — useful when the situation is localized to your area and you want direct coordination with district-level authorities rather than state-level response.
Flood season preparation: Between June and October, save these numbers to the top of your contacts list. Kerala’s monsoon intensity has increased in recent years, and knowing these numbers before a flood warning is issued is significantly better than searching for them after.
Electricity Emergencies
| Service | Number |
|---|---|
| KSEB Helpline | 1912 |
The Kerala State Electricity Board helpline handles electrical emergencies across the state. Call 1912 immediately for:
- Fallen electric wires — from poles, from buildings, across roads
- Sparking transformers or electrical installations
- Electrocution incidents or near-misses
- Major power failures affecting critical services
- Electrical hazards caused by storm damage
Important: A fallen electric wire is a life-threatening hazard — do not touch it, do not allow others to approach it, and do not assume it’s safe because it’s not sparking. Call 1912 and maintain a safe distance until KSEB personnel arrive.
Water Supply Emergency
| Service | Number |
|---|---|
| Kerala Water Authority | 1916 |
Call KWA’s helpline for:
- Major water main breaks — pipeline burst causing significant water loss or road damage
- Contamination concerns — unusual colour, smell, or taste in supply water
- Emergency water supply needs in crisis situations
- Major disruptions to supply affecting multiple households
Coastal and Maritime Emergency
| Service | Number |
|---|---|
| Coastal Security | 1093 |
| Coast Guard Emergency | 1554 |
These numbers are specifically relevant for Kerala’s coastal communities — one of the state’s most distinctive geographic features, with over 580 km of coastline and hundreds of thousands of fishing community members.
Call these numbers for:
- Fishermen in distress at sea — boat engine failure, capsizing, medical emergency while fishing
- Boat accidents in coastal waters
- People swept out to sea
- Coastal flooding or storm surge emergencies
- Suspicious maritime activity
For fishing communities in Kerala: 1093 and 1554 should be among the first numbers saved on any fisherman’s phone. Save them on behalf of family members who go to sea regularly.
Other Important Kerala Helplines
| Service | Number |
|---|---|
| AIDS Helpline | 1097 |
| Tourist Helpline | 9846300100 |
| Railway Police Alert | 9846200100 |
1097 — AIDS Helpline provides confidential information, counselling, and guidance related to HIV/AIDS — including testing locations, treatment access, and support resources. Calls are confidential.
Tourist Helpline (9846300100) is specifically for tourists visiting Kerala — assistance with lost documents, safety concerns, travel emergencies, and general guidance. Tourists visiting Kerala should save this number along with 112.
Railway Police (9846200100) handles emergencies on trains and at railway stations — theft, assault, missing persons on trains, suspicious packages. If you travel by train regularly in Kerala, save this number.
What to Do When You Call an Emergency Number
Calling the right number is the first step. How you communicate once connected significantly affects response time and effectiveness:
Stay as calm as possible. The operator is trained to help you — your job is to give them information clearly.
State the emergency type immediately. “There’s a fire at a house” or “Someone has had a heart attack” — lead with what’s happening, not background details.
Give your exact location first. This is the most critical information for physical response. Include:
- Street name and number or nearby landmark
- Area/locality name
- District
- Any specific directions that help identify the exact spot (“200 metres past the temple on the left”)
Describe the situation briefly. How many people are involved, any immediate life threats, whether anyone is unconscious or not breathing.
Follow the operator’s instructions. They may ask you to do something — stay on the line, move to a safe location, begin CPR if guided. Follow what they say.
Don’t disconnect until instructed. The operator may need additional information as responders are dispatched.
Complete Quick Reference — Screenshot This
| Service | Number |
|---|---|
| Universal Emergency | 112 |
| Police Emergency | 100 |
| Crime Stopper (Anonymous) | 1090 |
| Highway Police | 9846100100 |
| Emergency Ambulance | 108 |
| General Ambulance | 102 |
| Fire Force | 101 |
| Women’s Helpline | 1091 |
| Domestic Violence | 181 |
| Pink Patrol | 1515 |
| Child Helpline | 1098 |
| Cyber Fraud | 1930 |
| State Disaster Management | 1070 / 1079 |
| District Disaster Management | 1077 |
| KSEB (Electricity) | 1912 |
| Kerala Water Authority | 1916 |
| Coastal Security | 1093 |
| Coast Guard | 1554 |
| AIDS Helpline | 1097 |
| Tourist Helpline | 9846300100 |
| Railway Police | 9846200100 |
Frequently Asked Questions
Which is the single most important number to save?
112 — it’s the universal emergency number that can route you to any emergency service. If you only save one number, make it this one.
Do these numbers work from outside Kerala?
National numbers — 112, 108, 101, 100, 1098, 1930 — work across India. State-specific numbers like 1070, 1077, and 1516 are Kerala-specific and are most relevant when you’re in the state.
Do emergency calls cost money?
No. Calls to emergency numbers like 112, 108, 100, and 101 are free from any mobile or landline, including phones with no balance.
What if I call the wrong emergency number?
Don’t worry about it — operators are trained to transfer you to the appropriate service. Calling any emergency number is better than not calling because you’re unsure which one is right.
Can I call 112 if I can’t speak — if I’m hiding from an intruder?
Yes. The 112 system in India has a silent call protocol — if you can’t speak, the operator will ask yes/no questions and attempt to trace your location. Stay on the line.
What’s the best way to share these numbers with elderly family members who don’t use smartphones?
Print the quick reference table above and stick it near the telephone at home, or write the most important numbers — 112, 108, 101 — on a card in their wallet.
What should I do while waiting for emergency services to arrive?
Follow any instructions given by the emergency operator. For medical emergencies — keep the person comfortable, don’t move them if there’s spinal injury risk, begin CPR only if trained and the operator advises it. For fires — evacuate and stay out. For police emergencies — move to a safe location if possible.
Bottom Line
Emergency preparedness in Kerala comes down to two things: knowing these numbers exist, and having them saved before you need them. The moment of an emergency is not the time to search for a helpline.
Take two minutes right now:
- Save 112 as “Emergency Kerala” in your phone
- Screenshot the quick reference table above
- Share this guide with your family — particularly elderly members and children old enough to use a phone
The Kerala government and central emergency services have invested significantly in improving response systems. Your job is simply to know how to reach them.
Stay connected with SpotNews Kerala for more guides on government services, safety resources, welfare schemes, and useful information for Kerala residents.